At MyConnect, we are passionate about creating lasting relationships with everyone we work with. Clients, customers, and partners alike are all equally important to us. We consider ourselves an extension of your business: your clients are our clients too.
Since 2006, we have partnered with businesses across Australia offering a fast, easy and free connection service for both tenants and home owners.
With over 50 customer service representatives in our Melbourne based call centre, you can be assured your client will be promptly contacted and their connections completed with ease. Here's just some of the other ways we support you in delivering exceptional client service:
Our connection guarantee ensures utilities are connected on the agreed day. With a wide range of familiar suppliers, we make sure your client connects with their preferred retailers.
Committed to making life easy for our partner agents, our team are quick to problem solve any concerns regarding tenant’s billing, water, internet and meter number issues.
With interactive dashboards and real-time updates, our personalised online portal allows you to easily send and track your leads and view your rewards and connection history.
MyConnect rewards you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.