Now we’re cooking

We’ve partnered with some of Australia’s leading gas providers to give you a wide range of options in your area.

  • We’ll organise a meter read – so your account is up and running in no time.
  • We’ll lay out the plans available, who you choose to connect with is up to you.
  • Plus, our service is FREE. Delicious!

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You can choose from 20+ service providers

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Connect electricity, gas, and internet online or over the phone, and cross utilities off your moving checklist.

Gas questions?

Your FAQs answered.

What gas providers are you partnered with?

We’re partnered with some of Australia’s Gas providers to give you a wide range of options.

Origin Energy, AGL, Energy Australia, Simply Energy, Momentum Energy, Dodo and ActewAGL.

How do I find my gas meter?

At a house, gas meter locations can be found outside of the house, either down the side of the property or in the front or backyard, or under the kitchen sink.

At apartments or multi-dwellings, gas meters are often stored together in one central area such as a meter room. Often the body corporate or building manager will be able to assist you in accessing these.

For more information on gas meter installations, click here.

How do I read my gas meter?

There are 2 different meter types in Australia – metric meters which display the units of gas in cubic metres (M3) and imperial gas meters which display the units in cubic feet (ft3).

The most common type of meter you will find in new homes is a metric meter. It will either be an odometer or a digital display.

Metric gas meters

All digits are to be read from left to right including any zeros that appear at the beginning.

Note: any numbers in red that appear after a comma or decimal point on an odometer are for testing purposes and should be ignored.

Imperial gas meters

Imperial gas meters are in the process of being phased out, but some older households may still have them compared to the new meters.

To take a reading, you need to note the number on each clock face, from left to right. If the pointer is between 2 numbers, record the lower number. When the pointer is between 0 and 9, record 9.

The additional dials labelled ½ and 2 can be ignored as these are not used to calculate your meter reading.

The reading will be in cubic feet which are then converted to cubic metres on your bill.

What is a gas meter number and a MIRN?

Just like your phone has a serial number to identify it, and a mobile number to record your usage, a gas meter has a unique meter number to identify the address where the gas is being supplied, and a MIRN to ensure you are billed correctly for your usage on your next energy bill.

You can find your Gas Meter Number on your gas meter. In most cases, above or below a barcode, most commonly in the format of numbers and letters (for example, 1234AB or AB123456).

You can find your MIRN on your meter or your gas supply bill. It will be 10 or 11 digits long. For more information on your gas meter, click here.

How soon can I sort out my gas connection?

MyConnect can start the connection process today, however, the earliest we can connect a gas service is 3 business days.

This timeframe can vary from state to state. We connect gas to households in New South Wales (NSW), Victoria (VIC), Australian Capital Territory (ACT), Queensland (QLD) & South Australia (SA).

What do I do if the gas isn't running at my house?

Here’s how to troubleshoot your gas connection.

Step 1 – Locate your gas meter.

Step 2 – Check the lever is parallel to the pipes.

Step 3 – Test gas appliances inside the property (eg, hot water, stovetop).

If the gas is still not running, you can contact your gas retailer to investigate a potential issue with the gas network or service line. If you’d like to arrange a new gas connection, click here.

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