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"MyConnect")
How it works
Tell us what you need
Connect online or chat with our team.
A few minutes is all that it takes to get you moving.
Pick your provider
Options? We’ve got plenty.
Choose from 20+ providers and find your perfect match.
Lights on for moving day
Your new home is all set up.
We’ll have all your utilities ready for move-in day.
Electricity
Gas
Internet
Plus more
Getting connected takes just a few steps! Simply fill out our online form or give us a call on 1300 854 478.
The latest time an electricity company can receive a request to connect power is midday for a next-day connection. In certain areas, we can arrange same-day connections.
Please give us a call on 1300 854 478 to see how we can help get you connected!
Once we receive your submission, we will give you a call to confirm your details and the utilities that you wish to connect. During this call, we will present you with offers and plans from our partners for you to choose from.
After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you connected as soon as possible.
We guarantee to contact you by the end of the next business day, or you can do it online!
MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of information are all required in order to process your utility connection.
In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not disclose any personal information, other than for the purpose of arranging and facilitating this connection, once you have provided consent to do so.
To find more information on this, please read our privacy policy.
The location of your electricity or gas meter will differ depending on the style of your property. If you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and more.
MyConnect partners with 20+ of Australia’s leading service providers, including Origin, AGL, EnergyAustralia, Momentum Energy, Optus, and more providers.
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs. This commission is a cost-effective way for our partners to advertise and attract brand-new customers who may not otherwise be aware of their plans, prices and services.
However, if you are switching, you may be subject to charges concerning your current service. Check with your current supplier(s) whether exit fees apply. For more information, see here.