1. Eligibility

Entry is only open to Australian residents aged 18 years or older.

Employees (and their immediate families) of the Promoter and agencies associated with this promotion, including all subsidiaries and affiliates are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

2. Promoter

The Promoter is MyConnect Trading Pty Ltd, ABN: 65 627 003 605 of Level 6, 267 Collins Street, Melbourne, 3000 (VIC) (“Promoter”). Please contact marketing@myconnect.com.au if you have any questions.

Entrants understand that they are providing their information to the Promoter, and the information an entrant provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter.

3. Agreement to Terms and Conditions

Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

4. Entry Period

Entries into the promotion open at 12:00 AM AEST on Tuesday 26th of August 2025 and close at 11:59 PM AEST Tuesday 23rd of September 2025 (“Promotional Period”).

Entries will not be accepted outside of the Promotional Period.

5. How to Enter

To be automatically entered into the relevant weekly draw, eligible individuals must complete the following steps during the Promotional Period:

(a) Connect one eligible utility* with MyConnect at their new address (*eligible utility includes electricity, gas or internet and excludes electricity connections in WA, temporary connections and embedded networks); and

(b) Not cancel the connection request at any time before the connection has been completed.

Multiple entries are permitted, subject to the following: (a) only one (1) entry per eligible utility connected; and (b) each entry must be submitted separately and in accordance with the entry requirements.

6. Prize

The first five (5) valid entries randomly drawn in each of the four weekly draws will each receive one (1) $200 Vault Pays-enabled Prepaid Mastercard®. A total of twenty (20) prizes will be awarded over the four weekly draws, with a total prize pool of $4,000.

The gift card is a virtual prepaid MasterCard, meaning that it will be sent to a winner’s mobile number provided via direct text message through the Promoter’s gift card partners Vault Pays-enabled Prepaid Mastercard®.

Any ancillary costs associated with redeeming the Vault Pays-enabled Prepaid Mastercard are not included. The Vault Pays-enabled Prepaid Mastercard must be activated within two (2) months of issue and is valid for twelve (12) months after activation. At expiry of the Vault Pays-enabled Mastercard, any unused balance will be forfeited. The Promoter will not give the winner notice prior to expiry. Card expiry and balance can be found on the winner’s mobile device in the winner’s digital wallet. The Vault Pays-enabled Prepaid Mastercard is issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard. See www.vaultps.com.au/terms for terms and conditions. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Any unused balance of the Vault Pays-enabled Prepaid Mastercard will not be awarded as cash. Redemption of the Vault Pays-enabled Prepaid Mastercard is subject to any terms and conditions of the issuer including those specified on the Vault Pays-enabled Prepaid Mastercard.

The prize is not transferable, exchangeable or redeemable for cash.

7. Selection and Notification of the Winners

There will be four weekly draws conducted for this promotion. Entries close for each draw on the dates and times specified in the table below. All draws will take place at the Promoter’s office at Level 6, 267 Collins Street, Melbourne, Victoria, 3000 on the dates and times specified in the table below. All times indicated are AEST unless specified otherwise. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Winners will be notified within two (2) business days in writing via email or mobile, with the details used to enter the promotion and ACT winners will have their details published (initial, surname and postcode) on www.myconnect.com.au/mtl-winners  from dates included in the table below.

Draw

Entries close

Draw date/time

Publication Date

1

11:59PM AEST Tuesday 02/09/2025

10:30 AM AEST Wednesday 03/09/2025

10/09/2025

2

11:59PM AEST Tuesday 09/09/2025

10:30 AM AEST Wednesday 10/09/2025

17/09/2025

3

11:59PM AEST Tuesday 16/09/2025

10:30 AM AEST Wednesday 17/09/2025

24/09/2025

4

11:59PM AEST Tuesday 23/09/2025

10:30 AM AEST Wednesday 24/09/2025

01/10/2025

Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize within two (2) weeks of being notified by the Promoter, then the prize will be forfeited.

The Promoter will not be liable for a winner’s failure to receive notification of winning if they have provided incorrect details or cannot access the email or phone number they entered the competition with.

The Promoter’s decision is final and no correspondence will be entered into.

A draw for any unclaimed prizes, may take place on 27/10/2025 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified in writing within two (2) business days of the draw via the email or phone number they used to enter the promotion and ACT winners will have their details published (initial, surname and postcode) on www.myconnect.com.au/mtl-winners from 03/11/2025.

8. General Terms & Conditions

The Promoter, reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

Incomplete, indecipherable or illegible entries will be deemed invalid.

If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter reserves the right to modify, suspend, cancel, or terminate the promotion in the event of non-authorized human intervention, a bug or virus, fraud, or other causes beyond the Promoter’s control that impact or corrupt the security, fairness, proper conduct, or administration of the promotion.

If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate. Additionally, the Promoter may seek damages to the fullest extent permitted by law if a participant is found to have deliberately caused damage or undermined the legal operation of the promotion.

Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.

9. Limitation of Liability

Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the entrant agrees to release and hold harmless the Promoter, its subsidiaries, affiliates, employees, agents, and representatives from any and all claims, liability, illness, injury, death, loss, or damages (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the promotion or the use or misuse of the awarded prize.

Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees, agents, subsidiaries and affiliates) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.

10. Privacy

The Promoter collects personal information (“PI“) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.myconnect.com.au/privacy-policy/. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.

The privacy of your PI is a priority for the Promoter. The Promoter respects your rights to privacy under the Privacy Act 1988 (Privacy Act) and we are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) requirements for collecting and managing your PI.

ACT Permit No. TP25/ 01994.