Survey Promotion Terms & Conditions | September 2025 

  • Open to survey recipients only (one entry per person).
  • Survey closes Monday, 29 September 2025, 11:59pm (AEST).
  • Complete the survey to go into the draw for one (1) $100 Vault Pays-enabled Prepaid Mastercard
  • The winner will be drawn at random and contacted on Tuesday, 30 September 2025, via email.
  • Survey responses may be used to help improve future promotions.

 

The promotion involving the $100 Vault Pays-enabled Prepaid Mastercard is valid for eligible recipients who have been invited to participate via email by MyConnect Trading PTY LTD and have completed the survey during the promotion period. 

 

Eligible recipients include Australian residents in all eligible states/territories who fulfil the method of entry requirements and are 18 years of age or older.

 

Prize details:

 

One (1) $100 Vault Pays-enabled Prepaid Mastercard will be awarded to a single randomly selected eligible participant.

 

The gift card is a virtual prepaid MasterCard meaning that it will be sent to the participant’s mobile number provided during sign-up or in our system via our gift card partners Vault Pays-enabled Prepaid Mastercard®. 

 

Any ancillary costs associated with redeeming the Vault Pays-enabled Prepaid Mastercard are not included. The Vault Pays-enabled Prepaid Mastercard must be activated within 2 months of issue and is valid for 12 months after activation. At expiry of the Vault Pays-enabled Mastercard any unused balance will be forfeited. We will not give you notice prior to expiry. Card expiry and balance can be found on your mobile device in your digital wallet. The Vault Pays-enabled Prepaid Mastercard is issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard.  See www.vaultps.com.au/terms for terms and conditions. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

 

Any queries, please email marketing@myconnect.com.au

General Terms & Conditions:

The Promoter, reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

Incomplete, indecipherable or illegible entries will be deemed invalid.

If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter reserves the right to modify, suspend, cancel, or terminate the promotion in the event of non-authorized human intervention, a bug or virus, fraud, or other causes beyond the Promoter’s control that impact or corrupt the security, fairness, proper conduct, or administration of the promotion.

If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate. Additionally, the Promoter may seek damages to the fullest extent permitted by law if a participant is found to have deliberately caused damage or undermined the legal operation of the promotion. 

Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. 

The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.

Limitation of Liability:

Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the entrant agrees to release and hold harmless the Promoter, its subsidiaries, affiliates, employees, agents, and representatives from any and all claims, liability, illness, injury, death, loss, or damages (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the promotion or the use or misuse of the awarded prize.

Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees, agents, subsidiaries and affiliates) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize. 

Privacy:

The Promoter collects personal information (“PI“) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.myconnect.com.au/privacy-policy/. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.

The privacy of your PI is a priority for the Promoter. The Promoter respects your rights to privacy under the Privacy Act 1988 (Privacy Act) and we are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) requirements for collecting and managing your PI.