Consider your Urgent Electricity Connection….sorted.
When you move to a new home, your to-do list grows faster than you can check things off. With so much to do, quickly getting your new connection sorted can be a real lifesaver!
Ensuring you have a seamless electricity connection at your new property can make your move much smoother. Whether you need a standard electricity connection or a more urgent same-day connection, understanding the process and available options is essential. This guide will help you navigate electricity connections in Australia, with insights on how we can cross utilities off your to-do list.
Whether it’s a weekend or a weekday we can help you with your energy connections. You can get started online anytime or by speaking to one of our Moving Home Specialists for urgent connections.
Our team’s operating hours are Monday to Friday (8am-8pm), Saturday (9am-4pm) and Sunday (10am-3pm). Connecting on a public holiday? See if we are available on our website!
Get Connected in under 5 minutes
Get connectedElectricity Connection for Your New House
Moving into a new home is an exciting time, but ensuring that all utilities are connected can be daunting. One of the most crucial steps is setting up your electricity connection.
Luckily, our Moving Home Specialists are energy experts! Whether you’re moving in or already in your new home we understand that having a reliable electricity connection is essential. Since 2006 we’ve helped over 500,000 movers connect their utilities ready for move-in day, taking the hassle out of new electricity connections is what we do best!
Need a Same Day Electricity Connection or Gas Connection?
Don’t worry, we’re the pros, and know we can find an energy plan from a wide range of providers! If you need a same-day electricity connection, it’s important to act quickly.
Many of the 20+ leading service providers and energy providers we work with offer same-day connections to accommodate immediate needs, but availability can depend on your location and the time of day. We can arrange your same-day connections, ensuring you’re not left in the dark during your move. Make sure to contact us as early in the business day to increase your chances
Service Provider & Electricity Provider Cut-off Times
Needing new electricity? The next business day may be too late.
PD = Previous day for a next day connection
SD = Same Day Connection
| RETAIL ENERGY PROVIDER | STATE | CUT-OFF TIME |
|---|---|---|
| NATIONWIDE | 1:30PM PD | |
| ACT & NSW | 10:30AM SD | |
| VIC | 11AM SD (AUSNET) 11AM PD (ALL OTHER NETWORKS) | |
| NSW, ACT, QLD | 11AM PD | |
| SA | 11AM SD | |
| VIC | 1:30PM SD (AUSNET) 1:30PM PD (ALL OTHER NETWORKS) | |
| NSW, ACT | 1:30PM PD | |
| QLD | 3:30PM PD | |
| SA | 11AM SD | |
| NATIONWIDE | 12PM 2 Days prior for a connection |
Fees for Same Day and Urgent Connections
Nobody wants a shock when they get their first energy bill from their electricity provider.
While standard electricity connections are typically included in your overall move-in process, same-day and urgent connections sometimes come with a connection fee or exit fees from your previous energy retailer.
These fees are usually set by the distributor and the costs can vary. Luckily, one of our friendly Moving Home specialists can talk you through the costs associated with urgent connections so you can plan your move-in budget accordingly.
Our team is highly trained and Melbourne-based, meaning they have first-hand experience in getting connected in Australia – making them your energy experts! This allows us to provide transparent information about these fees, helping you make informed decisions without surprises when you receive your first bill or new energy electricity bill.
To get electricity connected today please call our team on 1300 187 449 we’ll inform you about cut-off times, and explain any potential extra charges, ensuring your first bill won’t be a surprise.
Getting Connected in Australia (NSW, VIC, WA, SA, QLD)
Australians are as laid back as they come, but that doesn’t make moving any less stressful. We can organise connections in Victoria, New South Wales, South Australia, Queensland, Western Australia and The Australian Capital Territory.
Ideally, contact us a few business days before your move-in date to schedule your connection so you can stream your favourite shows in your new home. We’re here to streamline the same-day connection process for you, making it easier for you to settle into your new home.
All we need is your new address and our team will outline the electricity plans or gas plans available from one of our electricity retailers or service providers, if you want to sign up online you can pop your postcode in below to view some offers!
Connect your utilites online!
Get connectedFAQs
Questions about your power connection? Consider them answered.
How does the MyConnect service work?
MyConnect is a free utility connection service based in Australia. We partner with 20+ service providers, so you can choose from plans available in your area. Once we receive your information, a team member will contact you to confirm your moving details and assist in connecting your utilities through one of our partnered service providers of your choosing.
The MyConnect service is owned by Origin Energy Limited. Although we may recommend Origin products to you we also have commercial relationships with other partnered suppliers whose services we may offer to connect you to. We do not necessarily have partnerships with all suppliers that may be available in your area. A list of our suppliers is available here.
How is this service free?
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs. This commission is a cost-effective way for our partners to advertise and attract brand-new customers who may not otherwise be aware of their plans, prices and services.
However, if you are switching, you may be subject to charges concerning your current service. Check with your current supplier(s) whether exit fees apply. For more information, see here.
Who does MyConnect work with?
MyConnect partners with 20+ of Australia’s leading service providers, including Origin, AGL, EnergyAustralia, Momentum Energy, Optus, and more. See the full list of service providers here.
I have a billing enquiry
If you have a billing enquiry, please contact us directly at 1300 854 478.
What happens after I submit an online request for connection?
Once we receive your submission, we will give you a call to confirm your details and the utilities that you wish to connect. During this call, we will present you with offers and plans from our partners for you to choose from.
After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you connected as soon as possible.
How do I find my electricity or gas meter?
The location of your electricity or gas meter will differ depending on the style of your property. If you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and more here.
I need to change my connection details.
To change the details of your connection, please call us on 1300 854 478.
Why do I need to provide personal information?
MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of information are all required in order to process your utility connection.
In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not disclose any personal information, other than for the purpose of arranging and facilitating this connection, once you have provided consent to do so.
To find more information on this, please read our privacy policy here.
Can you do urgent connections?
The latest time an electricity or gas company can receive a request to connect power is midday for a next-day connection. In certain areas, we can arrange same-day connections.
Please give us a call on 1300 854 478 to see how we can help get you connected!
How do I get connected?
Getting connected takes just a few steps! Simply fill out our online form here or give us a call on 1300 854 478.
When can I expect to be contacted?
We guarantee to contact you by the end of the next business day, or you can do it online!
How To Videos!
From finding your smart meter, sorting tariff tiffs, learning how to prepare for a meter reading, or finding your main switch our 60-second videos have all your FAQs Answered!

Are you heading off to the snow this Winter or venturing to the beach in the Summer? Even if your next great commute is to the grocery store, we have got you covered!
Read below to see the top 5 things you need in your car next time you hit the road.
1. First Aid Kits & Car kits
First aid and Car kits should be mandatory for every road trip, long or short!
When travelling, safety is the number one priority. Most people know that your first aid kit should be packed with band-aids, burn-aids and other healthcare staples, but it is rare for people to consider packing an escape tool or two in their emergency kit.
Although it may seem like an unlikely situation, the 2021–2022 Queensland floods highlighted the importance of preparedness. It was reported that nearly one-third of all drowning deaths were related to people being stuck in their cars during the natural disaster.
Escape tools can be easily attached to your keys or left in your glove box, right next to the owner’s manual!. Tools can be found on Amazon for as little as $15, however, the peace of mind of having them may be priceless.

2. Umbrella
Have you ever tried to dry yourself off with a paper towel or sit under the hand dryer in the bathroom? Spoiler! It does not work very well.
One of our top tips, especially with Australia’s unpredictable weather, is to pack an umbrella into your vehicle. The peace of mind that comes with having an umbrella packed when it starts to drizzle is unparalleled. Let’s be frank, singing in the rain is not like the movies!
Umbrellas come in all shapes and sizes, so they can be easily stored in your glove compartment or conveniently tucked under your back seat.

3. A Change of Clothes
It might seem strange, but you never know when a wardrobe malfunction could arise. Whether it’s a spill of coffee on your shirt, your water bottle tipping over on you, or even a rip in the pants, keeping a spare change of clothes is the backup plan you’ll never know you need until such a situation calls!

Bonus Tip
4. Tool Kit
Tools, Tools, Tools! Now, we don’t expect you to be Bob the Builder, but we do think it is a great idea to have a small set of tools set up in your car.
We aren’t just talking about jumper cables for your car battery (Even though please have these because a dead battery is a pain!) But we’re talking about a good old multi-tool, lug wrench, and tire inflator. You never know when you are going to have a flat tire!
Next time you are pulled over on the side of the road or your friends need a jump start, you’re going to thank us for this one.

5. Phone Charger
If you are anything like us, you spend a lot of time on your cell phone, and the last thing you need in 2023 is for it to go flat. While some people’s cars have built-in wireless chargers, other people purchase cables and USB chargers from stores online – we can’t all live like The Jetsons.
The handy USB charger has saved us many times and is the Unofficial hero of long road trips, earning itself a place at number 5 on our list!

Get connected below to be one step closer to a stress-free move
Connect Utilities In Just 8 Minutes!
Get connectedHave you just found a new home and are struggling with the move? Chances are, you are not alone. A study from Budget Direct found that 79% of Australians find moving to be a stressful experience.
We understand not everyone can afford professional movers or are able to use a moving company, therefore, the moving process can be extremely stressful and time-consuming. From connecting your utilities to lining up the perfect tunes, many things need to be organized for your moving day.
Luckily, MyConnect, a utility connection service with a library of resources and experience helping countless families on their moving journey, are here to help make your next move seamless.
Scroll through to find our top five moving tips.
5. Have the right equipment.
We aren’t just talking about moving boxes, bubble wrap for your breakables, or your standard packing supplies, we mean ensuring that you have the correct tools for a successful day, starting with the perfect set of wheels.
Deciding on the perfect moving truck can be a tough and expensive decision, especially with the large array of websites and rental services available. We recommend that you always hire a truck with a lift for those heavy items, especially when you are required to travel a long distance. Having access to a lift streamlines getting your furniture on its way to its new home and saves you from the sprains and strains of intensive lifting.
Dont know where to get a truck?
4. Downsize, Downsize, Downsize.
We have all been inspired by Marie Kondo and The Home Edit to organize our homes. Moving out is the perfect time to act on this and start to disassemble some of your built-up clutter. As you sort through your items, remember to organise them into three piles: Keep, sell, and donate.
Ensuring that you declutter before moving day makes the process a whole lot easier. Now, you have reduced the amount you have to pack and unpack, and saved time finding places for all your things when you arrive at your new house.
Remember, if it doesn’t spark joy let it go!
Pro Packing Tips
We understand that packing up some of these items can be tough. If you don’t want to donate something that you love or a piece of furniture that just won’t fit, you can always gift it to a family member, so you know it is in safe hands. A great way to get rid of larger furniture items!
3. Listen to our Spotify playlist
For many movers, it is so easy to get stuck on the practical side of moving house. However, it is equally important to have fun, maintain your stress levels, and enjoy your day.
A new study has found that music is more effective at increasing productivity than coffee and is a proven method of stress reduction. Luckily, we have put together a curated Spotify playlist to keep everyone cool, calm, and collected. (Watch out for fragile items as you bust a move)
2. Use a Moving Checklist (or DIY your own)
A moving checklist and packing list helps to keep your move as easy and organised as possible.
MyConnect’s moving checklist outlines a four-week process, from collecting cardboard boxes to ensuring you have your toiletries, linens, hangers, and a change of clothes organized for your first night. We recommend utilising the empty space to personalise the checklist or leave notes throughout different stages of the moving process.
Our moving checklist is available on our website or by clicking ‘Moving checklist’ below.
1. Get MyConnect’d
This has got to be one of our best moving hacks. We don’t mean to toot our own horn, but we know the last thing you want to worry about is the hassle of utility connection.
In one call, MyConnect can organise the connection of your gas, internet, electricity, pay tv, water, and more. Meaning that you don’t need to worry about having a hot shower or the lights turning on the very first night in your new home.
Simply, give us a call on 1300 854 478 or click ‘Get connected’ below to be one step closer to a stress-free move