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Connecting your Electricity to your new home
Moving house and need an urgent or same-day connection? We're here to help (yes, even on the weekend!)
There's nothing worse than moving the last box into your new home, only to realise your electricity isn't on. If you find yourself in this situation we'll help you connect your electricity to your new address. We can also help you with your gas connection, water, phone, internet, and Pay-TV in one easy call hassle-free call.
We can also arrange any reconnections are disconnections that you're after, upon an early business day notice.
We work with Australia's leading retail distributors, we'll lay out the energy plans and who you choose is entirely your call.
From Victoria to New South Wales, to Queensland to South Australia and everything in between, we can organise your new connection with a bevy of energy retailers and electricity providers, such as:
- AGL
- ActewAGL
- Energy Australia
- Origin
- Momentum Energy
- Nectr
At MyConnect we've been helping Aussies move since 2006, with over 1000 Google reviews Aussie movers have rated us the best in the business with a 4.8-star rating!
Our friendly team of energy experts understand that moving into a new house for the first time is stressful, which is why we like to keep utilities simple and the best part is- we're a completely FREE service!
MyConnect Move-in Guarantee
If your electricity is not connected to your new property by the agreed-upon connection date, MyConnect allows up to $150 per day to be paid to you by us in situations we deem eligible. There must also be sufficient evidence of financial impact provided by yourself from this situation.
Let Us Know Early
With an urgent connection, it’s best to contact us and give us a phone call as early as possible to ensure your power is turned on as soon as you walk in the door. If it does slip your mind on moving day, however, an electricity or gas company can still receive the request to arrange power connections and will be connected the next business day.
Urgent Electricity Connections
While there are plenty of retail energy providers, some retailers offer same-day connections from Monday through Friday. Others may offer Saturday same day electricity also. Standard connection fees, supply charges, and exit fees can be found with the energy provider.
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Standard Fees apply to all the below
Connection Days are Mon-Fri
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PD = previous day for a next day connection
SD = same day connection
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| RETAIL ENERGY PROVIDER | STATE | CUT-OFF TIME |
|---|---|---|
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|
NATIONWIDE | 1:30PM PD |
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ACT & NSW | 10:30AM SD |
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VIC |
11AM SD (AUSNET)
11AM PD (ALL OTHER NETWORKS)
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| NSW, ACT, QLD |
11AM PD
|
|
| SA |
11AM SD
|
|
|
|
VIC |
1:30PM SD (AUSNET)
1:30PM PD (ALL OTHER NETWORKS)
|
| NSW, ACT | 1:30PM PD | |
| QLD | 3:30PM PD | |
| SA | 11AM SD | |
|
|
NATIONWIDE |
12PM
2 Days prior for a connection
|
|
NSW |
12PM
2 Days prior for a connection
|
Frequently Asked Questions
We’re all about making your life easier as you prepare for your move. So, here’s some helpful links and answers to topics and questions we get asked about a lot!
What happens after I submit an online request for connection?
Once you complete our online form, you will receive a signup link in your email where you can complete your signup entirely online! If you would prefer to do it over the phone, please give us a call on 1300 854 478.
When can I expect to be contacted?
We guarantee to contact you by the end of the next business day, or you can do it online!
Can you do urgent connections?
The latest time an electricity or gas company can receive a request to connect power is midday for a next day connection. In certain areas we can arrange same day connections.
Who does MyConnect work with?
AGL, Origin, Energy Australia, ActewAGL, Momentum Energy, Tango, Nectr, Optus, Telstra, Belong, Dodo, iPrimus, Foxtel, CHU + More!
How do I find my electricity or gas meter?
There needs to be clear access to your meters on the day of your connection. Your meter will differ depending on the style of your property. If you live in an apartment, unit or townhouse, it is likely that all of the meters are located in one central area. In older unit blocks there may just be one meter for all the properties. In a house, the electricity and gas meter is usually near the front door or round the side of the house.
I need to change my connection details.
No worries! Please call us on 1300 854 478.
How is this service free?
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs.
How do I get connected?
To begin the process, you can either fill out an online connection form or you can call us on 1300 854 478 between 8am-8pm AEDT weekdays and 9am-4pm AEDT on Saturdays.
I have a billing enquiry
If you have a billing enquiry, please contact us direct on 1300 854 478.
Why do I need to provide personal information?
MyConnect will ask for your ID number, date of birth etc. We do not disclose any personal information about our customers for purposes other than arranging their connection, and we need to obtain your consent to do so. This information is required to fulfil the service request. All personal information disclosure complies with the Australian Privacy Principles under the Privacy Act 1988.
Why you should leave it to us
Fast & Fantastic!
Over the past year, we've helped make life easier for 100,000+ movers across Australia. With over 1000 Google Reviews, movers just like you have rated us the best in the business with a 4.8 star rating.
Would you like a hand with that?
We're here for you, let's get it sorted!
