Moving house and need an urgent or same-day connection? We're here to help (yes, even on the weekend!)
There's nothing worse than moving the last box into your new home, only to realise your electricity isn't on. If you find yourself in this situation we'll help you connect your electricity to your new address. We can also help you with your gas connection, water, phone, internet, and Pay-TV in one easy call hassle-free call.
We can arrange any reconnections and disconnections that you're after within 3 business days' notice.
We work with Australia's leading energy providers, so let us lay out the energy plans and who you choose is entirely your call.
From Victoria to New South Wales, to Queensland to South Australia and everything in between, we can organise your new connection with a bevy of energy retailers and electricity providers, such as:
At MyConnect we've been helping Aussies move since 2006, with over 1000 Google reviews Aussie movers have rated us the best in the business with a 4.8-star rating!
Our friendly team of energy experts understand that moving into a new house for the first time is stressful, which is why we like to keep utilities simple and the best part is- we're a completely FREE service!
If your electricity is not connected to your new property by the agreed-upon connection date, MyConnect allows up to $150 per day to be paid to you by us in situations we deem eligible. There must also be sufficient evidence of financial impact provided by yourself from this situation.
With an urgent connection, it’s best to contact us and give us a phone call as early as possible to ensure your power is turned on as soon as you walk in the door. If it does slip your mind on moving day, however, an electricity or gas company can still receive the request to arrange power connections and will be connected the next business day.
While there are plenty of retail energy providers, some retailers offer same-day connections from Monday through Friday. Others may offer Saturday same day electricity also. Standard connection fees, supply charges, and exit fees can be found with the energy provider.
Standard Fees apply to all the below
Connection Days are Mon-Fri
PD = previous day for a next day connection
SD = same day connection
|RETAIL ENERGY PROVIDER
|ACT & NSW
11AM SD (AUSNET)
11AM PD (ALL OTHER NETWORKS)
|NSW, ACT, QLD
1:30PM SD (AUSNET)
1:30PM PD (ALL OTHER NETWORKS)
2 Days prior for a connection
2 Days prior for a connection
Once we receive your submission, we will give you a call to confirm your details and the utilities
that you wish to connect. During this call, we will present you with offers and plans from our partners for you to choose from.
After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you
connected as soon as possible.
We guarantee to contact you by the end of the next business day, or you can do it online!
The latest time an electricity or gas company can receive a request to connect power is midday
for a next-day connection. In certain areas, we can arrange same-day connections.
Please give us a call on 1300 854 478 to see how we can help get you connected!
MyConnect partners with 20+ of Australia’s leading service providers, including Origin, AGL,
EnergyAustralia, Momentum Energy, Telstra, Optus, and more. See the full list of service
MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of
information are all required in order to process your utility connection.
In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not
disclose any personal information, other than for the purpose of arranging and facilitating this
connection, once you have provided consent to do so.
To change the details of your connection, please call us on 1300 854 478.
The location of your electricity or gas meter will differ depending on the style of your property. If
you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and
MyConnect is a free utility connection service based in Australia. We partner with 20+ service providers, so you can choose from plans available in your area. Once we receive your information, a team member will contact you to confirm your moving details and assist in connecting your utilities through one of our partnered service providers of your choosing.
The MyConnect service is owned by Origin Energy Limited. Although we may recommend Origin products to you we also have commercial relationships with other partnered suppliers whose services we may offer to connect you to. We do not necessarily have partnerships with all suppliers that may be available in your area. A list of our suppliers is available here.
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs. This commission is a cost-effective way for our partners to advertise and attract brand-new customers who may not otherwise be aware of their plans, prices and services.
However, if you are switching, you may be subject to charges concerning your current service. Check with your current supplier(s) whether exit fees apply. For more information, see here.
If you have a billing enquiry, please contact us direct on 1300 854 478.