Same Day Connection

Paola

Very helpful service in a stressful period! I am so happy that we opted to have this service especially as we are moving in a matter of only a few days.

Julia

Amazing service. MyConnect were able to switch my existing connection no problem and help set up my new electricity connection. 10/10

Andy

Staff are so friendly and helpful. It has never been so quick and easy to have utilities connected all in one go. I would highly recommend to everyone!

Ines

Great service! In the first call, they were very polite and patient when helping me set up electricity in my future home.

Adam

Such an easy process, took a couple minutes and I had gas, electricity and NBN all booked to connect at my new property, I highly recommend MyConnect.

Tiago

Very friendly customer service. Took me less than 5 minutes to set up my utilities and all I had to do was pick up the phone!

We have a buffet of choice

So you'll only select from Australia's leading service providers.

Connecting your Electricity to your new home

Our Electricity Connections Guarantee

How Much Notice Do I Need To Give?

Same Day Electricity Connection Service

Frequently Asked Questions (FAQs)

Moving house and need an urgent or same-day connection? We're here to help (yes, even on the weekend!)

There's nothing worse than moving the last box into your new home, only to realise your electricity isn't on. If you find yourself in this situation we'll help you connect your electricity to your new address. We can also help you with your gas connection, water, phone, internet, and Pay-TV in one easy call hassle-free call.

We can arrange any reconnections and disconnections that you're after within 3 business days' notice.

We work with Australia's leading energy providers, so let us lay out the energy plans and who you choose is entirely your call.

From Victoria to New South Wales, to Queensland to South Australia and everything in between, we can organise your new connection with a bevy of energy retailers and electricity providers, such as:

AGL
ActewAGL
Energy Australia
Origin
Momentum Energy
Simply Energy

At MyConnect we've been helping Aussies move since 2006, with over 1000 Google reviews Aussie movers have rated us the best in the business with a 4.8-star rating!

Our friendly team of energy experts understand that moving into a new house for the first time is stressful, which is why we like to keep utilities simple and the best part is- we're a completely FREE service!

MyConnect Move-in Guarantee

If your electricity is not connected to your new property by the agreed-upon connection date, MyConnect allows up to $150 per day to be paid to you by us in situations we deem eligible. There must also be sufficient evidence of financial impact provided by yourself from this situation.

Let Us Know Early

With an urgent connection, it’s best to contact us and give us a phone call as early as possible to ensure your power is turned on as soon as you walk in the door. If it does slip your mind on moving day, however, an electricity or gas company can still receive the request to arrange power connections and will be connected the next business day.

Urgent Electricity Connections

While there are plenty of retail energy providers, some retailers offer same-day connections from Monday through Friday. Others may offer Saturday same day electricity also. Standard connection fees, supply charges, and exit fees can be found with the energy provider.

RETAIL ENERGY PROVIDER	STATE	CUT-OFF TIME
Standard Fees apply to all the below Connection Days are Mon-Fri	PD = previous day for a next day connection SD = same day connection
	NATIONWIDE	1:30PM PD
	ACT & NSW	10:30AM SD
	VIC	11AM SD (AUSNET) 11AM PD (ALL OTHER NETWORKS)
	NSW, ACT, QLD	11AM PD
	SA	11AM SD
	VIC	1:30PM SD (AUSNET) 1:30PM PD (ALL OTHER NETWORKS)
	NSW, ACT	1:30PM PD
	QLD	3:30PM PD
	SA	11AM SD
	NATIONWIDE	12PM 2 Days prior for a connection
	NSW	12PM 2 Days prior for a connection

Frequently Asked Questions

We’re all about making your life easier as you prepare for your move. So, here’s some helpful links and answers to topics and questions we get asked about a lot!

Download

Get Connected

What happens after I submit an online request for connection?

Once we receive your submission, we will give you a call to confirm your details and the utilities
that you wish to connect. After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you
connected as soon as possible.

When can I expect to be contacted?

We guarantee to contact you by the end of the next business day, or you can do it online!

Can you do urgent connections?

The latest time an electricity or gas company can receive a request to connect power is midday
for a next-day connection. In certain areas, we can arrange same-day connections.

Please give us a call on 1300 854 478 to see how we can help get you connected!

Who does MyConnect work with?

MyConnect partners with 20+ of Australia’s leading service providers, including AGL, Origin,
EnergyAustralia, Momentum Energy, Telstra, Optus, and more. See the full list of service
providers here

How do I get connected?

Getting connected takes just a few steps! Simply fill out our online form here or give us a call on

1300 854 478.

Why do I need to provide personal information?

MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of
information are all required in order to process your utility connection.

In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not
disclose any personal information, other than for the purpose of arranging and facilitating this
connection, once you have provided consent to do so.

To find more information on this, please read our privacy policy here

I need to change my connection details.

To change the details of your connection, please call us on 1300 854 478.

How do I find my electricity or gas meter?

The location of your electricity or gas meter will differ depending on the style of your property. If
you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and
more here.

How is this service free?

We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs.

I have a billing enquiry

If you have a billing enquiry, please contact us direct on 1300 854 478.

Why you should leave it to us

Only 8 Mins

Connect all your utilities in just 8 minutes, well that’s our current average, but we are trying to crack it to make it even quicker for you.

100% Aussie-based Service

We’re a team of 125+ moving experts, who look after your moving needs. When you speak with us, you’ll be chatting with real people, operating out of our Melbourne-based call centre.

We Give Back

We’re committed to improving lives and supporting those who need it most within Australia through our charitable arm, MyCommunities.

We Are Free!

Our service is completely free, with absolutely no catches. And we don’t compromise on quality, which is why we continue to be rated #1 in Australia on Google.

Fast & Fantastic!

Over the past year, we've helped make life easier for 100,000+ movers across Australia. With over 1000 Google Reviews, movers just like you have rated us the best in the business with a 4.8 star rating.