Once we receive your submission, we will give you a call to confirm your details and the utilities
that you wish to connect. During this call, we will present you with offers and plans from our partners for you to choose from.
After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you
connected as soon as possible.
We guarantee to contact you by the end of the next business day, or you can do it online!
The latest time an electricity or gas company can receive a request to connect power is midday
for a next-day connection. In certain areas, we can arrange same-day connections.
Please give us a call on 1300 854 478 to see how we can help get you connected!
MyConnect partners with 20+ of Australia’s leading service providers, including Origin, AGL,
EnergyAustralia, Momentum Energy, Telstra, Optus, and more. See the full list of service
MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of
information are all required in order to process your utility connection.
In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not
disclose any personal information, other than for the purpose of arranging and facilitating this
connection, once you have provided consent to do so.
To change the details of your connection, please call us on 1300 854 478.
The location of your electricity or gas meter will differ depending on the style of your property. If
you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and
MyConnect is a free utility connection service based in Australia. We partner with 20+ service providers, so you can choose from plans available in your area. Once we receive your information, a team member will contact you to confirm your moving details and assist in connecting your utilities through one of our partnered service providers of your choosing.
The MyConnect service is owned by Origin Energy Limited. Although we may recommend Origin products to you we also have commercial relationships with other partnered suppliers whose services we may offer to connect you to. We do not necessarily have partnerships with all suppliers that may be available in your area. A list of our suppliers is available here.
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs. This commission is a cost-effective way for our partners to advertise and attract brand-new customers who may not otherwise be aware of their plans, prices and services.
However, if you are switching, you may be subject to charges concerning your current service. Check with your current supplier(s) whether exit fees apply. For more information, see here.
If you have a billing enquiry, please contact us direct on 1300 854 478.